Adopted by 520,000 companies

Security first.The business messenger built for work

The #1 business messenger in Japan by market share, and the only one that connects with consumer LINE.
Keep the familiar experience — and add the management, permissions, and audit capability enterprises actually need.

Free 30-Day Trial See Case Studies First

520K

companies onboard

as of January 2025

market share in Japan

business messaging

Only

messenger linked to LINE

for business use

PROBLEM

Sound familiar?

Plenty of tools, yet work still gets stuck on the same things: personal and business accounts mixed together, information scattered, and no records when something goes wrong.

📱

Company business lives in personal accounts

Quotes, photos, progress, and customer conversations sit on personal phones — the connection breaks the moment someone leaves or hands over.

🔐

Want control, but afraid of clunky tools

You want stronger security and internal controls, but if the tool is hard to use, teams drift back to phone calls, SMS, and personal messengers.

🧩

Internal and external info out of sync

HQ, stores, field staff, suppliers, and customers scattered across different tools slow down syncing and drag out formal processes.

SOLUTION

Keep the efficiency. Add the governance.

LINE WORKS upgrades the familiar chat experience into a manageable work environment — efficiency, governance, and internal-external collaboration all at once.

💬

Familiar and easy to adopt

An intuitive interface employees pick up quickly, keeping rollout and training costs low.

🏢

Centralized account management

The organization creates and manages members, so work relationships no longer depend on personal accounts.

🔎

Controlled permissions, searchable logs

Role-based permissions and audit logs, with fast remote handling when devices are lost or staff change.

🔗

Connects inside and out

Supports internal collaboration and external contact alike, extensible with bots, APIs, and enterprise system integration.

Try it for 30 days before deciding on a full rollout

Start with HQ, one store, field teams, or a single department — the difference in efficiency, record-keeping, and management shows up fast.

Free 30-Day Trial

FEATURES

Feature Overview

Everything a productive team needs, integrated in one platform.

Feature

Messaging

Team and group collaboration with work records built in

The familiar chat experience, extended with read receipts, group collaboration, file sharing, translation, and sticker interactions for more intuitive teamwork.

SHOWCASE

Case Studies

See how different industries fold LINE WORKS into everyday workflows.

🏦

Higo Bank | Financial services

⌄

Communicate with corporate and retail customers in real time within an environment that respects regulation and information security, while visualizing usage through the API.

✓

Partially replaced phone, fax, email, and SMS for smoother case communication.

✓

Raised trust with customers and partners while speeding up response times.

✓

System integration and analytics tools support ongoing business optimization.

🍣

Kura Sushi | Food service

⌄

With over 500 stores nationwide, delayed reports of equipment or system issues hit operations directly. After adoption, store managers share photos and collaborate over video instantly.

✓

Eliminated the tedious photograph-save-email reporting flow.

✓

Equipment-based groups deliver information to the right owner faster.

✓

HQ and external vendors interact in real time, giving managers their time back for operations.

🏭

Hasegawa Tekko | Manufacturing

⌄

Integrated LINE WORKS with kintone and built a chatbot-driven report generation flow, turning a slow manual process into a fast, stable one.

✓

Inspection report time cut from 8 hours to 2.

✓

Easier to teach new hires and employees less comfortable with computers.

✓

Translation and collaboration features also help everyday cross-language communication.

You don’t have to roll out company-wide on day one

Start with one department or one high-frequency communication scenario, validate the difference in a 30-day trial, and expansion becomes much easier.

Apply for the Trial

FAQ

Questions you might ask first

Will employees struggle to adapt?⌄

Usually not. LINE WORKS keeps the chat logic people already know, making it friendly for frontline, retail, field, and non-IT staff — with lower adoption costs than traditional enterprise tools.

Is it only for internal communication?⌄

No. One of its defining features is connecting with external LINE and other LINE WORKS users, making it equally suited to working with customers, suppliers, and partners.

What management and security capabilities are included?⌄

Administrators centrally create members, set permissions, and search audit logs, with remote handling when devices are lost or personnel change.

Curious how much difference it makes for your team?

From stores and field teams to customer service and HQ, use the free 30-day trial to feel the difference in efficiency, record-keeping, and management.

Apply for the Free 30-Day Trial

We recommend starting with one department or one high-frequency communication scenario